USER RULES & POLICY

These rules and policies apply to the usage of the website; making deals, selling, buying, bidding, payments, shipments and other general user regulations. You have accepted these Rules and Policies by accepting our Terms and Conditions. Any violation to these Rules may have consequences that result in suspending or terminating your membership and the usage of your account without further notice.

1. Prochronos Deals

Prochronos deal is made when both, the seller and buyer have agreed on the final price of a watch, either by bidding, posting a watch with Buy Now price or Buy Now function or accepting a bid price. Therefore, both parties have an agreement binding the deal and must follow through the deal until the end (payments and shipments), unless they both decide to withdraw from the deal together.

2. Completing Prochronos Deals

After a Prochronos deal has been made, the deal should be completed within 3 business days (payments and shipments) after the auction has finished.

After the normal auction (without Buy Now function or Buy Now price) is finished, the seller has 1 business day to confirm in writing, either via email or Prochronos message if they accept the final bid price and send payment details to the highest bidder. When/if the seller informs the highest bidder that they accept the final bid price and sends the payment details, the buyer has 1 business day to pay the watch and send a receipt of the payment to the seller. After the seller has received a confirmation of the payment, the seller has 1 business day to ship the watch to the buyer and send them a confirmation receipt of the shipment. During the Completing a Deal Process, you must have open and honest communication, provide accurate and correct information on payments and shipments details to the seller and/or buyer.

3. Add Listing and Selling

When adding a listing and posting a watch for sale on Prochronos, you undertake that all the details you provide such as the content of the listings and images of the watches are legit, authentic, accurate and correct information of the watch.

You can add listing with normal auction (without Buy Now function and Buy Now price) or with Buy Now function. If you add a listing with normal function, you can accept a bid price from another user at any given time of the auction. If you accept a bid price, a Prochronos deal has been made. This means that the seller and the buyer have agreed on the final price of the watch and both parties have an agreement binding the deal. Therefore, you must sell the watch with this price to the buyer.

If you add a listing with Buy Now function or Buy Now price, you are agreeing to sell the watch at this price and cannot change the price if a buyer has placed a bid and agreed to this price, and therefore a Prochronos deal has been made. This means that seller and the buyer have agreed on the final price of the watch and both parties have an agreement binding the deal. Therefore, you must sell the watch with this price to the buyer who has accepted this price.

You have the right to delete your listing at any given time of the auction, even if your listing has received bids. The bidders from your listing will receive an email notification informing them that your listing is not longer available.

4. Bidding and Buy Now 

When you are bidding on a watch with a normal auction (without Buy Now function or Buy Now price), you are agreeing to the price of your bid. If your bid wins, it does not mean that you can buy the watch at the price of your bid. The seller has to first agree to your bid price. If the seller agrees to the price of your bid, a Prochronos deal has been made. This means that seller and the buyer have agreed on the final price of the watch and both parties have an agreement binding the deal. Therefore, you must buy the watch with the price of your bid from the seller.

The Buy Now function and Buy Now price has a fixed price, if you bid this price and agree to this price, a Prochronos deal has been made (the seller has already agreed to this price when posting the listing). This means that seller and the buyer have agreed on the final price of the watch and both parties have an agreement binding the deal. Therefore, you must buy the watch with the Buy Now price that you bid from the seller.

After each Prochronos deal, you should organize the payment and shipment together with the seller via your own businesses. The deal should be completed within 3 business days (payments and shipments) after the auction has finished.

5. Payments and Shipments of the Watches 

There are no payments or shipments of the watches on the website. Because Prochronos acts as platform to sell and buy watches it is important to notice that we do not deal with the payment and shipment procedures of the watches. Prochronos is not responsible for the deals and for the agreement between the seller and the buyer. Therefore, after each Prochronos deal, the dealers are responsible for communicating and organizing the payments and shipments through their own businesses. However, please note, that when you do the shipments of the watches, they should be insured.

6. Return Policies of the Watches 

When you have made a Prochronos deal, there are no return policies for the watches as the deals are made between businesses.

7. Leave Requests 

When sending a request on specific watch on Prochronos you must comply that you are sending the accurate and correct information of the watch you are looking for. Any fake or misleading requests will have consequences that may result to suspending or terminating your membership and account.

8. Requests

When you reply to a dealer on a specific watch request, you must comply to send the correct and accurate information on the watch you want to sell to the dealer. Any fake or inaccurate information on the watches you want to sell, will have consequences that may result to suspending or terminating your membership and account.

9. Misconduct on Deals and Abusive Behavior 

Any misconduct on Prochronos deals (if the seller or buyer did not follow through agreed deal) or in case of fake information submitted on the watches, will have consequences. The dealer who has misconducted on a deal or submitted fake information on a listing will receive a warning and will be suspended from using the site for 2 weeks. After a second misconduct occurs with the same dealer, their membership may be terminated without further notice. However, in more serious cases we hold the right to terminate the membership immediately without further notice. Any paid fees that are unused will not be returned to you.

Abusive and irresponsible behavior such as using harmful and rude language, posting inappropriate or offensive text or images, bothering or spamming other users, posting fake or defamatory content will have consequences.

We acquire respect towards international and multicultural communication. Any offensive or racist language and comments will not be tolerated. The users who violate this rule, will receive a warning and will be suspended from using the site for 2 weeks. After a second incident occurs with the same user, their membership may be terminated without further notice. However, in more serious cases we hold the right to terminate the membership immediately without further notice. Any paid fees that are unused will not be returned to you.

10. Filing a Complaint 

If you have problems with a service, deal, other user or other issue, you have the right to file a complaint. The complaint has to be in writing as a form of an email and send to Prochronos administration at info@prochronos.com. Please include all information possible and specific details of the issue and it will be investigated. We will get back to you as soon as possible to inform you on the process of the complaint.